Terms + Conditions

Rescheduling or Cancelling:

If the booked time and/ or date of the photo tour is no longer convenient and you wish to reschedule, just let us know. We will do our best to help you find a more convenient time for your photo tour. We do request that you give us at least 7 days’ notice of the new time and/or date to ensure we can find a new appointment convenient for you. We cannot guarantee you your desired time and/or date with less than 7 days’ notice.

If you wish to cancel please let us know at least 48 hours in advance of your photo tour. You will be charged 50% of the photo tour price if cancelling within 48 hours and cancelling within 24 hours will incur you the full photo tour fee.

Arriving for your photo tour:

In order to get the most out of your photo tour we strongly suggest that you arrive at least 15 minutes before the pre-arranged meet time. Your photo tour will run from the pre-arranged time so any lateness on your behalf will reduce the time available with your photographer at your own expense.


You will be responsible for any additional fees incurred during the photo tour, including but not limited to admission fees (museums, theme parks, etc.), transportation (ferry’s, taxi’s, etc.).

The photographer will cover the cost of travel to the meet location, unless stated otherwise at the point of sale.

Photographers will supply their own food at their own cost, however if you require them to eat at an establishment of your choice then you will be responsible for the cost.

Photos & Copyright:

You will be sent a link to your photos contained within a private online photo gallery, these images will have been professionally edited by your photographer. The images included in the gallery will be at the discretion of the photographer. Pictrip will ensure you are supplied with the minimum number of images as specified in the package purchased.

Pictrip own the copyrights to all photos in all instances. They are for your personal use only and you are not permitted to use them for any commercial purposes including but not limited to resell, relicensed, sublicensed, websites and advertising.

Model Release:

We want to show off the amazing photos we capture of you and your travels, therefore we reserve the right to use the photos for our own promotional material, including websites, social media and other marketing channels.

By using Pictrip’s service, you authorise Pictrip and it’s network of photographers full commercial use of all images taken of you and your party, including but not limited to promotion and marketing, online or otherwise.

Adverse Weather:

Your Pictrip photo tour will commence in most weather conditions unless the photographer deems the weather to be dangerous. In instances of a photo tour being cancelled due to severe weather we will endeavour to re-arrange the shoot or offer a full refund where not possible.


Pictrip shall not be liable to you for any injury, loss, expense, or damages incurred or sustained by you or any member of your family arising from, relating to, or connected with the use of the Pictrip Website and Service, including without limitation, the acts or omissions of the assigned Pictrip photographer.

Governing Law:

The terms and use of this site shall be governed in accordance by the Laws of England and shall be subject to the non-exclusive jurisdiction of the English Courts. Pictrip Ltd reserves the right to add, delete, and modify these Terms and Conditions at any time without any prior notice.